Privacy policy

Last Updated: May 18, 2026

This Privacy Policy describes how Caseifyy, operated by IHS GROUP INC, collects, uses, stores, protects, and shares your personal information when you access or shop at Caseifyy.com

By using our website, you consent to the data practices described in this policy.
This policy applies only to customers within the United States, as we ship exclusively within the U.S.

1. Who We Are

Caseifyy is a digital storefront brand operated legally by the company IHS GROUP INC

Registered Company Name: IHS GROUP INC

EIN Number: 61 2213856

Corporate Headquarters Address: 17350 State Hwy 249, Houston, Texas 77064, United States

Fulfillment Address: 17 Sherwood Avenue, Yonkers, NY 10704, United States

Email: sales@caseifyy.com

Phone: +1 914-481-7130

Business Hours: 9:00 AM–5:00 PM (Monday to Friday), (GMT-05:00) Eastern Standard Time (New York)

We are a U.S.-based eCommerce brand offering mobile accessories, including phone cases, screen protectors, chargers, power banks, car accessories, and related devices.

2. Information We Collect

We collect information necessary for order fulfillment, customer service, analytics, and improving customer experience.

A. Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address
  • Order details
  • Payment details (processed securely by third-party processors)
  • Messages sent to support

Note: Caseifyy does not store full credit card numbers.

B. Automatically Collected Information

Through cookies, analytics, and tracking tools, we collect:

  • IP address
  • Device information
  • Browser type
  • Geo-location (approximate)
  • Pages visited
  • Click behavior
  • Time spent on website
  • Cookies & pixel identifiers
  • Referring website

C. Information from Third Parties

We may receive information from:

  • Payment processors (Shopify Payments, PayPal, Venmo, Shop Pay, Apple Pay, Google Pay)
  • Delivery carriers (USPS/UPS/FedEx)
  • Marketing platforms
  • Analytics tools

3. How We Use Your Information

We use your data for the following purposes:

A. Order Processing & Fulfillment

  • Create and manage orders
  • Verify payments
  • Provide shipping updates
  • Deliver products

B. Customer Support

  • Respond to inquiries
  • Manage returns, refunds, warranty claims
  • Resolve disputes

C. Website Functionality & Improvement

  • Analyze website performance
  • Detect and prevent security issues
  • Improve user experience
  • Personalize shopping experience

D. Marketing & Communication

  • Send order confirmations, alerts, and updates
  • Optional promotional emails (only with consent)
  • Retargeting & advertising

E. Legal & Compliance

  • Prevent fraud
  • Meet U.S. tax, accounting, and legal requirements
  • Comply with CCPA/CPRA

4. Cookies & Tracking Technologies

Caseifyy uses cookies and tracking technologies to enhance functionality, improve user experience, and analyze website performance. These technologies help us:

  • Operate and secure the website
  • Personalize content and product recommendations
  • Analyze user behavior
  • Provide targeted advertising
  • Improve loading speed and performance
  • Track cart, checkout, and order activity

Cookies may be set by us (first-party cookies) or by third-party partners (third-party cookies).

A. Types of Cookies We Use

1. Essential / Strictly Necessary Cookies

These cookies are required for the website to function.

They help with:

  • Website security
  • Account login
  • Shopping cart functionality
  • Checkout process
  • Payment processing
  • Preventing fraudulent activity

These cookies cannot be disabled.

2. Performance & Analytics Cookies

Used to analyze:

  • Page load times
  • Visitor behavior
  • Browsing patterns
  • Popular product pages
  • Conversion performance

Tools used may include:

  • Google Analytics
  • Shopify Analytics
  • Heatmap tools (if installed)

3. Functional Cookies

Help improve usability by remembering:

  • Your preferences
  • Saved addresses
  • Login sessions
  • Browsing history

4. Advertising & Targeting Cookies

Used for:

  • Showing relevant ads
  • Retargeting
  • Behavioral profiling
  • Measuring ad effectiveness

Partners may include:

  • Facebook/Meta Pixel
  • Google Ads
  • TikTok Pixel
  • Email marketing platforms

5. Social Media Cookies

Enable features such as:

  • Share buttons
  • Embedded posts
  • Social login options (if any)

These cookies are placed by social networks.

B. What Information Cookies Collect

Cookies may collect:

  • Device data
  • IP address
  • Browser type
  • Page views
  • Time spent on website
  • Referring URLs
  • Click and scroll actions
  • Purchase behavior
  • Interaction with ads

No sensitive information (passwords, full payment details) is collected through cookies.

C. How to Manage Cookies

You can control or delete cookies by:

  • Changing your browser settings
  • Clearing cookie history
  • Blocking third-party cookies
  • Adjusting our cookie popup preferences
  • Using the browser’s “Do Not Track” feature

Blocking cookies may affect site functionality such as:

  • Add to Cart
  • Checkout
  • Login
  • Saved preferences

D. Third-Party Tracking Technologies

We may use third-party tracking tools such as

  • Google Analytics
  • Meta/Facebook Pixel
  • TikTok Pixel
  • Klaviyo (email tracking)
  • Shopify's built-in tracking
  • Advertising partners

These third parties may track your activity across websites to personalize advertising.
You may opt out anytime via platform-specific tools.

5. Sharing & Disclosure of Information

We do not sell customer information for monetary gain, but we may share data with trusted partners to operate our business.

We may share information with:

  • Payment processors
  • Shipping carriers (USPS, UPS, FedEx)
  • Fraud detection tools
  • Email service providers
  • Analytics platforms
  • Advertising platforms
  • Shopify apps and integrations

We do not share:

  • Sensitive government IDs
  • Full payment card numbers
  • Social Security Numbers
  • Medical or biometric data

6. How We Protect Your Information

We use the following security measures:

  • SSL encryption
  • Firewalls
  • PCI-compliant payment processing
  • Access restrictions
  • Regular security audits

However, no system is 100% secure. Users transmit information at their own risk.

7. Children's Privacy (COPPA Compliance)

Caseifyy does not knowingly collect or sell information from children under 13 years old.

If we learn that we collected data from a minor, we will delete it immediately.

Parents may request deletion via: sales@caseifyy.com

8. Your Rights Under U.S. Privacy Laws (CCPA/CPRA)

If you are a California resident, you are granted special rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights ensure transparency, control, and freedom over your personal information.

A. Right to Know (Right to Access)

You may request:

  • What personal data we collected
  • Categories of data collected
  • Sources of data
  • Purpose of collection
  • Third parties with whom data is shared
  • Categories of data sold or shared
  • Specific information associated with your profile

We will provide this in a portable format within 45 days (extensions apply for complex cases).

B. Right to Delete

You may request deletion of your personal information.

We will delete your data unless we need it for:

  • Order fulfillment
  • Warranty and support
  • Tax and accounting purposes
  • Legal obligations
  • Fraud prevention
  • Security
  • Transaction records

C. Right to Correct (Data Rectification)

If your information is inaccurate or incomplete, you may request correction.
We will update the information after verifying your identity.

D. Right to Opt-Out of Sale or Sharing

California residents may instruct Caseifyy to stop selling or sharing personal information with third-party advertising or data partners.

You may opt out by emailing:

Email: sales@caseifyy.com

Subject: “Do Not Sell My Personal Information”

E. Right to Limit Use of Sensitive Personal Information

Caseifyy does not collect sensitive personal information, but if collected in the future, customers may restrict its use.

F. Right to Non-Discrimination

We will never:

  • Deny products
  • Charge higher prices
  • Provide lower service quality
  • Impose penalties

…because you exercised your privacy rights.

G. Right to Data Portability

You may request your personal data in a:

  • Machine-readable
  • Structured
  • Portable format

H. Right to Know About Automated Decision Making

You may request:

  • How automated tools are used in decision-making
  • How personalization and recommendations affect your experience

We currently do not use automated profiling to make significant decisions about customers.

I. Right to Opt-Out of Targeted Advertising

You may opt out of:

  • Behavior-based ads
  • Interest-based ads
  • Cross-device tracking
  • Retargeting campaigns

J. How to Submit a Privacy Request

You can submit privacy-related requests via:

Email: sales@caseifyy.com

Subject: "California Privacy Request"

Include:

  • Full Name
  • Email
  • Order Number
  • Request Type

Verification Requirement

We may verify your identity by:

  • Email confirmation
  • Order details
  • Account verification

This ensures your data stays protected.

Users may submit privacy-related requests through our Privacy Request Form

9. “Do Not Sell or Share My Personal Information” Option

Under CCPA, you may opt out of data “sale” or “sharing” for advertising.

To opt out, email us:

Email: sales@caseifyy.com

Subject: Do Not Sell My Personal Information

Or disable advertising cookies in your browser.

10. Data Retention

We retain information only as long as needed for:

  • Order management
  • Accounting & tax compliance
  • Legal obligations
  • Fraud prevention
  • Warranty & returns handling

After retention periods end, data is securely deleted.

11. Third-Party Payment Processors

Payments on Caseifyy are securely handled by:

  • Shopify Payments, PayPal, Venmo, Shop Pay, Apple Pay, Google Pay
  • Credit/Debit Cards: Visa, Mastercard, Amex, Discover, Diners Club, JCB, Elo, UnionPay

We do not store credit card data.

12. Links to External Websites

Our website may contain external links.

We are not responsible for:

  • Their content
  • Privacy practices
  • Security measures

Please review their respective policies before use.

13. Advertising & Analytics Partners

We may use:

  • Google Analytics
  • Meta/Facebook Pixel
  • TikTok Pixel
  • Email marketing tools
  • Retargeting campaigns

These partners may collect behavioral data, but you may opt out anytime.

14. Email Communications (CAN-SPAM Compliance)

You may unsubscribe from promotional emails at any time using the “Unsubscribe” link.

Transactional emails (orders, billing, shipping) cannot be opted out of.

15. User Responsibilities

Users agree to:

  • Provide accurate information
  • Use Caseifyy lawfully
  • Not misuse or attempt to hack the website
  • Review updated policies regularly

16. Data Storage & Security Measures

We use:

  • SSL Encryption
  • PCI-DSS compliant payment systems
  • Firewall protection
  • Limited staff access
  • Secure account authentication
  • Regular security updates
  • Encrypted data transmission

Your data is protected to the highest eCommerce standards.

17. Behavioral Advertising Disclosure

We may use behavioral advertising technologies to show more relevant ads.

You can opt out via:

  • Facebook Ad Preferences
  • Google Ads Settings
  • YourAdChoices Opt-Out Tools

18. Do-Not-Track Signals

Our website currently:

  • Responds to browser-level Do Not Track signals where applicable
  • Uses cookie preferences if set in our Consent Banner

However, not all third-party partners honor DNT signals.

19. Personal Information of Non-U.S. Residents

Caseifyy ships only within the United States.
International visitors browsing the site do so under U.S. laws and U.S. data standards.

20. State Privacy Law Compliance Beyond California

We also comply with major U.S. state laws such as

  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act
  • Connecticut Data Privacy Act
  • Utah Consumer Privacy Act

Even if not required, we extend many of these rights to all U.S. customers.

21. Financial Information Protection

We never store:

  • Full credit card numbers
  • CVV codes
  • Magnetic stripe data
  • Bank account numbers

All payments are encrypted and processed by trusted partners.

22. Information Collected for Fraud Prevention

We may temporarily collect:

  • IP address
  • Device ID
  • Browser fingerprinting
  • Failed transaction attempts
  • Suspicious behavior indicators

This is required for security and fraud investigations.

23. Business Transfers

If Caseifyy or IHS GROUP INC undergoes:

  • Acquisition
  • Merger
  • Bankruptcy
  • Asset sale

Your data may be transferred to the new controlling party.
The new owner must honor the terms of this Privacy Policy.

24. Policy Updates

We may update this Privacy Policy anytime to reflect:

  • Changes in laws
  • New technologies
  • Business operations
  • Customer feedback

The latest version will always appear on this page.

25. Contact Information

For questions, requests, or concerns:

Caseifyy is a brand operated by the company IHS GROUP INC

Registered Company Name: IHS GROUP INC

EIN Number: 61 2213856

Registered Corporate Address: 17350 State Hwy 249, Houston, Texas 77064, United States

Email: sales@caseifyy.com

Phone: +1 914-481-7130

Business Hours: 9:00 AM–5:00 PM (Monday to Friday), (GMT-05:00) Eastern Standard Time (New York)